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Customer Reviews
Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.| Customer Name | Delivery Speed | Quality | Value | Overall Rating | Date |
| Margaret, Westray | 8 | 8 | 8 | 9 | 9 February 2019 |
| Kathleen, Darlington | 10 | 9 | 9 | 10 | 22 January 2019 |
| Chris, Westcliff on sea | 8 | 7 | 7 | 9 | 19 January 2019 |
| alan, Bournemouth | 9 | 9 | 8 | 9 | 28 December 2018 |
| Valerie, Kilmarnock | 3 | 8 | 9 | 7 | 1 December 2018 |
| Anne, Peacehaven | 10 | 9 | 9 | 10 | 21 October 2018 |
| Valerie C, St Austell | 8 | 9 | 9 | 9 | 1 October 2018 |
| Janette, Chelmsford | 9 | 9 | 9 | 9 | 14 August 2018 |
| Margretha, YATELEY | 10 | 10 | 10 | 10 | 28 July 2018 |
Thank you for the good Quality clasps, the good service and the lovely surprise of the free beads gift! Margretha | |||||
| marilyn, maldon | 8 | 8 | 8 | 8 | 4 June 2018 |
| Deborah, Ilfracombe | 10 | 10 | 10 | 10 | 17 May 2018 |
I am so pleased I have discovered your service. You are brilliant! Deborah | |||||
| Susan, Verwood | 10 | 9 | 9 | 10 | 16 May 2018 |
| antje, plauen | 7 | 7 | 7 | 8 | 14 May 2018 |
| Linda, Bedford | 10 | 10 | 10 | 10 | 26 April 2018 |
I was extremely happy with all aspects of your service and will definitely be coming back to you again. Not sure if I have your rating system right though, when I say 1 I mean fantastic.
Thankyou Linda :-) LindaGlad you like the beads. I've edited your scores as 10 is fantastic and I hope we can help you again soon. oldbicycleshop.co.uk | |||||
| ann, Essex | 9 | 8 | 8 | 8 | 23 April 2018 |
Will definitely order again. ann | |||||
| Neville, Hull | 10 | 9 | 9 | 10 | 23 March 2018 |
Received my beads in super quick time with a personal touch. Many thanks and I'm sure I'll be back for more. Neville | |||||
| Judith, STAINES | 9 | 9 | 9 | 9 | 8 March 2018 |
| Rebecca, Chatham | 10 | 10 | 10 | 10 | 5 March 2018 |
I am so utterly thrilled to have found your shop!
Have only ever dreamed of obtaining such miniscule vintage seed beads until now and cannot wait to start turning these into wondrously delicate wearable items! *o/*
Perfectly packaged, labelled and sent fast. Could not fault. Thank you for making my month! :)
Thank you also for the packet of free beads. :)
B x Rebecca | |||||
| Karen, Lincoln | 7 | 8 | 8 | 8 | 3 February 2018 |
| Dewi, Birmingham | 9 | 10 | 9 | 9 | 9 January 2018 |
| anita, gosport hampshire | 10 | 10 | 10 | 10 | 2 January 2018 |
delivery was very fast beads are great i am getting my stash together as i am a beginner at beading and you site is just great for me thank you anita | |||||
| Vivian, Cambridge | 10 | 9 | 9 | 9 | 29 November 2017 |
Thank you! Lovely selection of beads, just the right quantity for my needs as a hobbyist. Will revisit definitely! Vivian | |||||
| Kate, Cousldon | 10 | 10 | 10 | 10 | 28 November 2017 |
Excellent website, excellent products, excellent services and excellent company. Will always purchase from here if I can. Kate | |||||
| KinPheng, | 9 | 9 | 7 | 9 | 20 November 2017 |
| Kate, Bathgate | 9 | 10 | 10 | 10 | 7 November 2017 |
9 for speediness because I had expected them yesterday, but that could well be our local post office.
Lovely package to open up and thanks for free gift - much appreciated. Have now bookmarked your site!!!! Kate | |||||
| marian, oban | 10 | 10 | 9 | 9 | 21 October 2017 |
I'm very happy, thank-you. marian | |||||
| Mrs Mary R, Maidstone | 10 | 10 | 10 | 10 | 20 October 2017 |
very fast delivery and good exceptional.
Mrs Mary R | |||||
| Louise, ULVERSTON | 9 | 9 | 9 | 9 | 15 October 2017 |
| gillian, porthmadog | 10 | 9 | 8 | 10 | 27 August 2017 |
| Barbara, STOKE-ON-TRENT | 10 | 10 | 10 | 10 | 16 August 2017 |
| B A, Woking | 10 | 10 | 8 | 10 | 15 August 2017 |
| peter, port talbot | 10 | 10 | 9 | 10 | 8 August 2017 |
excellent quality good prices. like to know when you will have more lunasoft cabs in, thank you peter | |||||
| Pamela, Darlington | 9 | 9 | 9 | 10 | 29 July 2017 |
| mrs Elizabeth, Cleckheaton | 10 | 10 | 9 | 10 | 20 July 2017 |
Delivery of my order was really fast and efficient. Excellent packaging just can't wait to get started on the project. Many thanks. mrs Elizabeth | |||||
| ANGELA, LINCOLN | 9 | 9 | 9 | 10 | 15 July 2017 |
Thank you, it's always a pleasure ordering from your website.
Quick dispatch with excellent packing.
Also thank you for the free gift. ANGELA | |||||
| Sheelagh, Badminton | 9 | 9 | 8 | 9 | 23 June 2017 |
| Sandra, FAKENHAM | 8 | 10 | 9 | 9 | 26 May 2017 |
| Renate, Mullion | 10 | 10 | 10 | 10 | 25 May 2017 |
Thank you. I am a first-time customer but I assure you, I will certainly order again. Enjoy (or have enjoyed) the long weekend.
Renate | |||||
| Sue, SOUTHAMPTON | 9 | 8 | 9 | 9 | 1 April 2017 |
Arrived within a couple of days. Excellent value. Very happy. Sue | |||||
| Fiona, Armathwaite | 9 | 9 | 9 | 9 | 12 March 2017 |
First time I have used this site and I am impressed with the speed and efficiency of the service.Prices are reasonable when considering quality of goods. I will be back and will recommend this site.
Fiona | |||||
| Eileen, Tadworth | 10 | 10 | 7 | 10 | 9 March 2017 |
all exceeded expectations Eileen | |||||
| Morag, Troon | 9 | 9 | 9 | 10 | 8 March 2017 |
delighted with the prompt service and delivery Morag | |||||
| Lynda, Sudbury | 10 | 10 | 10 | 10 | 27 February 2017 |
I believe a good clasp is as important as the piece itself. The Old Bicyle Shop delivers on both quality and variety which are second to none.This the only place I now buy my clasps from. Lynda | |||||
| Karen, Falkirk | 10 | 10 | 8 | 10 | 26 February 2017 |
I didn't expect to get these next day, and the vintage beads were more glorious than the photo or description, I was very pleased. Thank you. Karen | |||||
| janet, over | 10 | 10 | 10 | 10 | 14 February 2017 |
Such lovely goodies, will certainly be ordering again. Excellent service. janet | |||||
| Doreen, Hartlepool | 10 | 9 | 7 | 10 | 5 February 2017 |
Lovely clasps thank you for speedy delivery Doreen | |||||
| Gillian, Bognor Regis | 9 | 9 | 10 | 10 | 5 February 2017 |
Splendid and fast service and an impressive range of beads, some of which colours I have not seen in other bead shops. I will return! Gillian | |||||
| Joy, St Neots | 10 | 10 | 10 | 10 | 1 February 2017 |
| Val, Paignton | 10 | 10 | 10 | 10 | 30 January 2017 |
| Anne, WEST BYFLEET | 10 | 9 | 10 | 10 | 29 January 2017 |
At last a website that I have found easy to use, especially the ordering. Thank you Anne | |||||
| Neila, Warlingham | 9 | 9 | 9 | 10 | 26 January 2017 |
Fast and efficient service. Always very impressed at the speed with which you respond to queries by emails - even on Sundays! Neila | |||||
| Corina, STEVENAGE | 10 | 10 | 10 | 10 | 16 January 2017 |
Beautiful crystals !!! Fast delivery and nicely packed. I will order again. Thank you for the gift offered. Corina | |||||
| CHRISTINE, Sandown | 8 | 9 | 8 | 9 | 1 January 2017 |
Great fast transaction, many thanks CHRISTINE | |||||
| Margaret, GLASGOW | 8 | 8 | 9 | 9 | 1 December 2016 |
Excellent firm to buy from Margaret | |||||
| Tracy, Basingstoke | 10 | 9 | 9 | 10 | 9 November 2016 |
| Helen, Troon | 10 | 10 | 10 | 10 | 6 November 2016 |
Very impressed with beads bought, service, excellent postage and package and to top it all off, a free gift of beads. Highly recommend and will certainly use again. Helen | |||||
| Barbara, Hayle | 10 | 10 | 10 | 10 | 28 October 2016 |
Will definitely buy from again Barbara | |||||
| Sandra, Eastbourne | 10 | 10 | 10 | 10 | 15 October 2016 |
Love your products very good prices nice to meet you at the bead show Sandra | |||||
| Jacqueline, Clapham | 9 | 9 | 9 | 10 | 14 October 2016 |
Great selection. Easy to use website. low cost, fast delivery service. Jacqueline | |||||
| Ann, Fareham | 10 | 10 | 10 | 10 | 30 September 2016 |
| sue, MAIDENHEAD | 10 | 9 | 10 | 10 | 27 September 2016 |
My orders always arrive quick and the postage is a good price compared to other bead suppliers. Love this website a good choice of beads too at a good price. sue | |||||
| Karen, Yateley | 10 | 8 | 8 | 10 | 24 September 2016 |
Well done - next day service thank you Karen | |||||
| Edith, CARLISLE | 10 | 10 | 8 | 10 | 16 September 2016 |
Thanks for your excellent service. Edith | |||||
| sandra, EASTBOURNE | 9 | 9 | 10 | 10 | 14 September 2016 |
Very nice selection of beads good value see you at sandown park sandra | |||||
| Eileen, IRVINE | 9 | 9 | 9 | 9 | 12 September 2016 |
First class service will be using again Eileen | |||||
| Jane, St Neots | 8 | 9 | 9 | 9 | 8 September 2016 |
| Christine, Whitstable | 9 | 9 | 9 | 9 | 21 August 2016 |
| Julia, Colchester | 10 | 8 | 9 | 10 | 16 August 2016 |
Fast, efficient and value for money! The £1 pandp is much appreciated. Julia | |||||
| Janet, Shipley | 10 | 10 | 10 | 10 | 10 August 2016 |
My new favourite shop. Janet | |||||
| Hazel, Penzance | 9 | 8 | 9 | 9 | 6 August 2016 |
Excellent service and am constantly amazed by their very speedy delivery. Hazel | |||||
| Jennifer, West Yorkshire | 10 | 10 | 10 | 10 | 2 August 2016 |
I always get good satisfaction from my orders, hence the result of score. Thank You Jennifer | |||||
| Gaynor, Urmston | 10 | 10 | 10 | 10 | 1 August 2016 |
Spoke to a lovely lady who was extremely helpful and overwhelmingly generous. Order arrived in super fast time. This has to be your first choice for beading orders. Brilliant! Gaynor | |||||
| Mark, Birmingham | 10 | 10 | 10 | 10 | 17 July 2016 |
Fab service Fab beads Brilliant will be back for more Thanks Mark | |||||
| Pauline, Glasgow | 10 | 10 | 10 | 10 | 16 July 2016 |
Excellent company to deal with, they go that extra mile for you. Definitely will be using again. Can't rate them high enough.Thank you Pauline | |||||
| VERNA, CAMBORNE | 9 | 9 | 10 | 10 | 16 July 2016 |
| Zsuzsanna, SLOUGH | 9 | 10 | 10 | 10 | 12 July 2016 |
| Mary, Cockermouth | 8 | 9 | 9 | 9 | 30 June 2016 |
Order arrived safely on Tuesday. Thank you Mary | |||||
| Anna, Enfield | 8 | 9 | 6 | 9 | 28 June 2016 |
Good quality i recommend it. Anna | |||||
| TANYA, Romford | 10 | 9 | 9 | 10 | 10 June 2016 |
Amazingly quick delivery, less than 24 hours from ordering to delivery. Appear good quality TANYA | |||||
| Karen, Blackpool | 10 | 9 | 8 | 10 | 19 May 2016 |
Excellent service. Only placed the order yesterday and it arrived this morning. Very pleased and thank you for the free gift. Will buy from you again. Karen | |||||
| Joan, Chelmsford | 10 | 9 | 9 | 10 | 12 May 2016 |
Items ordered one day and delivered the next. The "magic" beads are absolutely gorgeous in beautiful colour combinations and many different shapes and sizes for each colour, ideal for mix and match jewellery. Joan | |||||
| Diana, Hove | 10 | 10 | 10 | 10 | 8 May 2016 |
The delivery was soooo fast! and I love the vintage beads you have.... I confess they are mainly for gazing at, as I have nothing that I can use them for at the moment. Fantastic service... Many thanks.
Di Morgan Diana | |||||
| jan, ipswich | 9 | 9 | 9 | 9 | 23 April 2016 |
Love your site jan | |||||
| Heather, Hampton | 9 | 9 | 9 | 9 | 16 April 2016 |
Hi and many thanks
Lovely items, I have rated you as 9s, as your products are always beautiful so they were not ”beyond expectation” :@) ( n.b. have bought before from you at the Sandown bead shows ).
Heather | |||||
| Anna, Edinburgh | 9 | 9 | 8 | 9 | 10 April 2016 |
Really love the beads and buttons and was delighted to find a shop with quirky and different products. Anna | |||||
| PATRICIA, WREXHAM | 9 | 10 | 9 | 10 | 8 April 2016 |
Very Good Service.i was at the Bead Show in Nantwich very Friendly People Very Helpful Thank You . Patricia. PATRICIA | |||||
| margaret, Leicester | 10 | 10 | 10 | 10 | 24 March 2016 |
excellent service and quality all round. margaret | |||||
| Eleyne, Stroud | 9 | 9 | 8 | 9 | 16 March 2016 |
| Lynn, Southport | 9 | 9 | 9 | 9 | 4 March 2016 |
So pleased with my order, delivered in time quoted. Thank you. Lynn | |||||
| carol, bargoed | 8 | 9 | 10 | 9 | 25 February 2016 |
Very pleased with my purchase and your service thank you carol | |||||
| Carrie, BLACKBURN | 9 | 9 | 10 | 10 | 22 February 2016 |
Lovely items with a great service, would recommend to anyone and will use again :) Carrie | |||||
| Sheila, Bognor Regis | 9 | 9 | 9 | 9 | 20 February 2016 |
Thank you Davida for such a good service, prompt despatch and bead quality. Sheila | |||||
| Carolyn, Redhill | 10 | 10 | 10 | 10 | 12 February 2016 |
You have a very good selection of beads, a fast service, and I like knowing that the postage will just be £1. Carolyn | |||||
| B A, Woking | 10 | 9 | 9 | 10 | 28 January 2016 |
As the shop was supposed to be closed from the day I placed the order, I expected to wait a couple of weeks for my order. Instead, it arrived 2 days later. Brilliant. B A | |||||
| Marilyn J, Yateley | 10 | 10 | 10 | 7 | 22 January 2016 |
| Betty, Brynteg, Wrexham | 10 | 9 | 8 | 10 | 14 January 2016 |
Absolutely delighted with the service. Betty | |||||
| Catherine, Wigan | 9 | 9 | 9 | 10 | 29 December 2015 |
Thank you for your great customer service. Catherine | |||||
| julie, chatteris | 9 | 10 | 9 | 10 | 23 December 2015 |
Fabulous speedy service. Excellent value for money. Will definitely be a returning customer julie | |||||
| Jennifer, Aberdeen | 10 | 9 | 10 | 10 | 11 December 2015 |
Excellent-ordered Thurs afternoon received Friday lunchtime ! Jennifer | |||||
| roger, stratford upon avon | 10 | 9 | 8 | 10 | 7 December 2015 |
Terrific site, quirky and unusual hard to find items,great service,fast post.Will not let me fill in questionnaire! roger | |||||
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Selection of product reviews
Claspgarten Gold clasp with 1 row 12031 - 12.5x5mm
Fab fab girls, great value for money and top class finishing. Grab them whilst you can, I just ordered more, not to be missed, the silver is just as good aswell!
Sue
Claspgarten Silver clasp with 1 row 14305 - 15x7mm
Ladies this is a must to give your project a quality finish. well worth the money
sue
50 x 4mm round Amethyst Lustre beads
i love this colour. the lustre makes it a blue purple, getting 2 lovely colours in the one bead
bec
M46 Filigree Oval disc (1950s) 6cm Gold
Fantastic quality and an attractive gold colour. Nice sturdy filigree.
Leah
16mm Pale Blue flower beads (1920s)
Fantastic quality for the age! These are beautiful, unique beads with a great finish that reminds me of old China.
Leah
8 x oval Gunmetal nailhead beads (1920s) 18x6mm
Gorgeous old beads. Quality varies a little between each bead due to the age, but well worth it!
Leah
6mm Yellow flower spacer beads (1950s)
Beautiful little flower beads with a great feel and finish. Lovely quality.
Leah
2.3cm glass watch face bead in Light Blue (1950s)
Such a gorgeous blue colour! I love all your watch beads.
Leah
10 x Black and Blue drops (1950s) 10x4mm
I used these drops to trim a velvet cuff. They`re a beautiful smooth shape with lovely colours. The speckled effect adds an extra bit of depth.
Leah
2.3cm Green glass watch face bead (1950s)
These watch beads are just perfect. This one has a great green colour that`s perfect for a vintage garden theme.
Leah
6 x nuggets in Matt Black (1970s) 9x6mm
Beautiful beads and great quality
Leah
6mm x 7mm melon Yellow beads (1970s)
I love these melon beads! They`re just the right colour yellow without being too `mustard.` Beautiful shape and texture!
Leah
5mm x 7mm faceted Blue AB drops (1970s)
These have amazing sparkle in person. They`re just the right size for clusters or trimming a project. Beautiful little drops.
Leah
6 flat discs in Black (1980s) 7.5mm
Great little beads. These are the perfect size for earrings or accent beads to a project.
Leah
Claspgarten Gold magnetic hands clasp with 1 row 14758 - 32x14mm
This clasp is superb. I made a bracelet as a gift for an old friend of mine who now has problems with fastening bracelets: she loves this clasp. Its gorgeous to look at, easy to do up (it just snaps together) really secure, and yet easy to twist undone when she takes the bracelet off.
Jennifer Airs
Claspgarten very large Old Palladium clasp with 7 rows 14703 Tanzanite - 61x31mm
I love this clasp - its simply stunning - especially the gorgeous colours of swaro crystal used in it.
Jennifer Airs
Claspgarten Gold magnetic hands clasp with 1 row 14758 - 32x14mm
This is beautifully substantial clasp with a really strong magnetic pull. The twisting motion needed to undo the magnetics increase its holding ability. I love them.
Jennifer Airs
*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.
The services/products offered at oldbicycleshop.co.uk have been rated
based on
578 user reviews.
