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Customer Reviews
Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.| Customer Name | Delivery Speed | Quality | Value | Overall Rating | Date |
| nigel, colne | 10 | 10 | 10 | 10 | 23 January 2020 |
| ann, Freshwater | 9 | 9 | 7 | 9 | 26 November 2019 |
| FRANCES, EASTLEIGH | 10 | 9 | 10 | 9 | 15 November 2019 |
| Heather, Colchester | 9 | 9 | 9 | 10 | 8 September 2019 |
The best selection of dagger beads and vintage beads in good quantities. I also love the Golem beads but wish I could get them in bigger quantities. When I ask for 5 the basket defaults to 3. Heather | |||||
| june, Halifax | 10 | 9 | 9 | 10 | 8 September 2019 |
Fast efficient service only found this company a few weeks ago but will be buying more. june | |||||
| Elaine, Nottingham | 9 | 9 | 9 | 9 | 31 July 2019 |
| Norman, Invergordon | 10 | 10 | 10 | 10 | 19 July 2019 |
Beautiful beads, ordered on Friday, delivered next day.
Wonderful service and I would highly recommend this shop.
I will be back for more, thank you! Norman | |||||
| Jackie, Exeter | 10 | 10 | 10 | 10 | 28 June 2019 |
Excellent service !! Speedy delivery too!!
I met the couple at a bead fair service they gave at the fair was excellent . Thank u will be buying from u again . Jackie | |||||
| Sue, Haverfordwest | 9 | 9 | 7 | 10 | 24 June 2019 |
| susan, paignton | 7 | 7 | 7 | 8 | 15 June 2019 |
| milojka, maribor | 10 | 10 | 10 | 10 | 9 June 2019 |
Excellent at all milojka | |||||
| elizabeth, BOLTON | 9 | 9 | 10 | 10 | 1 June 2019 |
| Chrys, Haywards Heath | 10 | 9 | 8 | 10 | 7 May 2019 |
excellent speed of delivery, website easy to navigate Chrys | |||||
| Erica, Redcar | 10 | 10 | 10 | 10 | 5 May 2019 |
Thank you for the free gift would highly recommended Erica | |||||
| Kirsty, Basingstoke | 9 | 9 | 10 | 10 | 22 April 2019 |
| Richard Ian, Hazelbury Bryan | 9 | 9 | 10 | 9 | 18 April 2019 |
Brilliant - many thanks. After seeing you at a show it's good to find you on line!! Richard Ian | |||||
| Heather, Ipswich | 10 | 8 | 8 | 9 | 16 April 2019 |
| Lynda, IPSWICH | 10 | 9 | 9 | 10 | 2 April 2019 |
Am very happy with the quality of beads and delivery time hence I will continue to shop with yourselves Lynda | |||||
| Annette, Didam | 9 | 9 | 9 | 9 | 4 March 2019 |
Fast delivery, good quality and a present and a free tutorial. I'm very happy with your service Annette | |||||
| Judith, Livingston | 10 | 10 | 10 | 10 | 1 March 2019 |
Very pleased/impressed and will definitely use your company the next time I’m looking for beads. Judith | |||||
| Ann, Leicester | 10 | 9 | 8 | 9 | 28 February 2019 |
Well packed and arrived very quickly. Good quality items. Ann | |||||
| Diane, Whiterashes | 10 | 10 | 10 | 10 | 15 February 2019 |
Very impressed with quality and the speed in which I obtained my purchases. I only ordered these items on Thursday night and I received them today Saturday, that’s what I call excellent service. Very pleased indeed and will definitely come back. Thanks Diane John Diane | |||||
| Margaret, Westray | 8 | 8 | 8 | 9 | 9 February 2019 |
Haven’t had a chance to use the beads yet, but they look great and am very pleased overall. Margaret | |||||
| Kathleen, Darlington | 10 | 9 | 9 | 10 | 22 January 2019 |
Order came very quickly, lots of info from supplier re item dispatch. Very good service Kathleen | |||||
| Chris, Westcliff on sea | 8 | 7 | 7 | 9 | 19 January 2019 |
Very good service will use again. Chris | |||||
| Angela, Colwyn Bay | 9 | 9 | 10 | 10 | 10 January 2019 |
| alan, Bournemouth | 9 | 9 | 8 | 9 | 28 December 2018 |
Service up to usual high standard alan | |||||
| Valerie, Kilmarnock | 3 | 8 | 9 | 7 | 1 December 2018 |
| Anne, Peacehaven | 10 | 9 | 9 | 10 | 21 October 2018 |
I purchased several packets of beads at your stall at the Big Bead Show on Saturday and had a free pattern, when I returned home I realised I needed more beads which I chose on Sunday morning, they arrived on Tuesday, very swift. They look lovely and I'm looking forward to making the snowflake. Thank you Anne | |||||
| Valerie C, St Austell | 8 | 9 | 9 | 9 | 1 October 2018 |
| Janette, Chelmsford | 9 | 9 | 9 | 9 | 14 August 2018 |
| Margretha, YATELEY | 10 | 10 | 10 | 10 | 28 July 2018 |
Thank you for the good Quality clasps, the good service and the lovely surprise of the free beads gift! Margretha | |||||
| Janice, Birkenhead | 10 | 10 | 10 | 10 | 21 July 2018 |
Lovely beads and very fast delivery, many thanks Janice | |||||
| Elizabeth, WORTHING | 9 | 9 | 9 | 9 | 24 June 2018 |
excellent service . Thank you Elizabeth | |||||
| marilyn, maldon | 8 | 8 | 8 | 8 | 4 June 2018 |
| Deborah, Ilfracombe | 10 | 10 | 10 | 10 | 17 May 2018 |
I am so pleased I have discovered your service. You are brilliant! Deborah | |||||
| Susan, Verwood | 10 | 9 | 9 | 10 | 16 May 2018 |
Excellent service. Susan | |||||
| antje, plauen | 7 | 7 | 7 | 8 | 14 May 2018 |
| Linda, Bedford | 10 | 10 | 10 | 10 | 26 April 2018 |
I was extremely happy with all aspects of your service and will definitely be coming back to you again. Not sure if I have your rating system right though, when I say 1 I mean fantastic.
Thankyou Linda :-) LindaGlad you like the beads. I've edited your scores as 10 is fantastic and I hope we can help you again soon. oldbicycleshop.co.uk | |||||
| ann, Essex | 9 | 8 | 8 | 8 | 23 April 2018 |
Will definitely order again. ann | |||||
| Kenneth Michael, Doncaster | 10 | 10 | 10 | 10 | 29 March 2018 |
Love everything I buy from your shop. I will be back again soon. Kenneth Michael | |||||
| Neville, Hull | 10 | 9 | 9 | 10 | 23 March 2018 |
Received my beads in super quick time with a personal touch. Many thanks and I'm sure I'll be back for more. Neville | |||||
| Judith, STAINES | 9 | 9 | 9 | 9 | 8 March 2018 |
| Rebecca, Chatham | 10 | 10 | 10 | 10 | 5 March 2018 |
I am so utterly thrilled to have found your shop!
Have only ever dreamed of obtaining such miniscule vintage seed beads until now and cannot wait to start turning these into wondrously delicate wearable items! *o/*
Perfectly packaged, labelled and sent fast. Could not fault. Thank you for making my month! :)
Thank you also for the packet of free beads. :)
B x Rebecca | |||||
| Karen, Lincoln | 7 | 8 | 8 | 8 | 3 February 2018 |
| Dewi, Birmingham | 9 | 10 | 9 | 9 | 9 January 2018 |
| anita, gosport hampshire | 10 | 10 | 10 | 10 | 2 January 2018 |
delivery was very fast beads are great i am getting my stash together as i am a beginner at beading and you site is just great for me thank you anita | |||||
| Vivian, Cambridge | 10 | 9 | 9 | 9 | 29 November 2017 |
Thank you! Lovely selection of beads, just the right quantity for my needs as a hobbyist. Will revisit definitely! Vivian | |||||
| Kate, Cousldon | 10 | 10 | 10 | 10 | 28 November 2017 |
Excellent website, excellent products, excellent services and excellent company. Will always purchase from here if I can. Kate | |||||
| KinPheng, | 9 | 9 | 7 | 9 | 20 November 2017 |
| Kate, Bathgate | 9 | 10 | 10 | 10 | 7 November 2017 |
9 for speediness because I had expected them yesterday, but that could well be our local post office.
Lovely package to open up and thanks for free gift - much appreciated. Have now bookmarked your site!!!! Kate | |||||
| Lynne, Basildon | 10 | 9 | 10 | 10 | 23 October 2017 |
I've emailed you my thanks - before I noticed this survey...but again, very happy with service and goods. Have a great time at the bead fair, don't think I can make the next one. )-: Lynne | |||||
| marian, oban | 10 | 10 | 9 | 9 | 21 October 2017 |
I'm very happy, thank-you. marian | |||||
| Mrs Mary R, Maidstone | 10 | 10 | 10 | 10 | 20 October 2017 |
very fast delivery and good exceptional.
Mrs Mary R | |||||
| Louise, ULVERSTON | 9 | 9 | 9 | 9 | 15 October 2017 |
| gillian, porthmadog | 10 | 9 | 8 | 10 | 27 August 2017 |
| Barbara, STOKE-ON-TRENT | 10 | 10 | 10 | 10 | 16 August 2017 |
| B A, Woking | 10 | 10 | 8 | 10 | 15 August 2017 |
| peter, port talbot | 10 | 10 | 9 | 10 | 8 August 2017 |
excellent quality good prices. like to know when you will have more lunasoft cabs in, thank you peter | |||||
| Pamela, Darlington | 9 | 9 | 9 | 10 | 29 July 2017 |
| mrs Elizabeth, Cleckheaton | 10 | 10 | 9 | 10 | 20 July 2017 |
Delivery of my order was really fast and efficient. Excellent packaging just can't wait to get started on the project. Many thanks. mrs Elizabeth | |||||
| ANGELA, LINCOLN | 9 | 9 | 9 | 10 | 15 July 2017 |
Thank you, it's always a pleasure ordering from your website.
Quick dispatch with excellent packing.
Also thank you for the free gift. ANGELA | |||||
| Sheelagh, Badminton | 9 | 9 | 8 | 9 | 23 June 2017 |
| Sandra, FAKENHAM | 8 | 10 | 9 | 9 | 26 May 2017 |
| Renate, Mullion | 10 | 10 | 10 | 10 | 25 May 2017 |
Thank you. I am a first-time customer but I assure you, I will certainly order again. Enjoy (or have enjoyed) the long weekend.
Renate | |||||
| Sue, SOUTHAMPTON | 9 | 8 | 9 | 9 | 1 April 2017 |
Arrived within a couple of days. Excellent value. Very happy. Sue | |||||
| janice, LONDON | 10 | 9 | 9 | 9 | 19 March 2017 |
I love your shop and the uniqueness of beads . Always something special to find janice | |||||
| Fiona, Armathwaite | 9 | 9 | 9 | 9 | 12 March 2017 |
First time I have used this site and I am impressed with the speed and efficiency of the service.Prices are reasonable when considering quality of goods. I will be back and will recommend this site.
Fiona | |||||
| Eileen, Tadworth | 10 | 10 | 7 | 10 | 9 March 2017 |
all exceeded expectations Eileen | |||||
| Morag, Troon | 9 | 9 | 9 | 10 | 8 March 2017 |
delighted with the prompt service and delivery Morag | |||||
| Lynda, Sudbury | 10 | 10 | 10 | 10 | 27 February 2017 |
I believe a good clasp is as important as the piece itself. The Old Bicyle Shop delivers on both quality and variety which are second to none.This the only place I now buy my clasps from. Lynda | |||||
| Karen, Falkirk | 10 | 10 | 8 | 10 | 26 February 2017 |
I didn't expect to get these next day, and the vintage beads were more glorious than the photo or description, I was very pleased. Thank you. Karen | |||||
| janet, over | 10 | 10 | 10 | 10 | 14 February 2017 |
Such lovely goodies, will certainly be ordering again. Excellent service. janet | |||||
| Doreen, Hartlepool | 10 | 9 | 7 | 10 | 5 February 2017 |
Lovely clasps thank you for speedy delivery Doreen | |||||
| Gillian, Bognor Regis | 9 | 9 | 10 | 10 | 5 February 2017 |
Splendid and fast service and an impressive range of beads, some of which colours I have not seen in other bead shops. I will return! Gillian | |||||
| Joy, St Neots | 10 | 10 | 10 | 10 | 1 February 2017 |
| Val, Paignton | 10 | 10 | 10 | 10 | 30 January 2017 |
Excellent service, fast delivery. Quality beads. Recommended Val | |||||
| Anne, WEST BYFLEET | 10 | 9 | 10 | 10 | 29 January 2017 |
At last a website that I have found easy to use, especially the ordering. Thank you Anne | |||||
| Neila, Warlingham | 9 | 9 | 9 | 10 | 26 January 2017 |
Fast and efficient service. Always very impressed at the speed with which you respond to queries by emails - even on Sundays! Neila | |||||
| Corina, STEVENAGE | 10 | 10 | 10 | 10 | 16 January 2017 |
Beautiful crystals !!! Fast delivery and nicely packed. I will order again. Thank you for the gift offered. Corina | |||||
| CHRISTINE, Sandown | 8 | 9 | 8 | 9 | 1 January 2017 |
Great fast transaction, many thanks CHRISTINE | |||||
| Margaret, GLASGOW | 8 | 8 | 9 | 9 | 1 December 2016 |
Excellent firm to buy from Margaret | |||||
| Tracy, Basingstoke | 10 | 9 | 9 | 10 | 9 November 2016 |
| Helen, Troon | 10 | 10 | 10 | 10 | 6 November 2016 |
Very impressed with beads bought, service, excellent postage and package and to top it all off, a free gift of beads. Highly recommend and will certainly use again. Helen | |||||
| Barbara, Hayle | 10 | 10 | 10 | 10 | 28 October 2016 |
Will definitely buy from again Barbara | |||||
| Sandra, Eastbourne | 10 | 10 | 10 | 10 | 15 October 2016 |
Love your products very good prices nice to meet you at the bead show Sandra | |||||
| Jacqueline, Clapham | 9 | 9 | 9 | 10 | 14 October 2016 |
Great selection. Easy to use website. low cost, fast delivery service. Jacqueline | |||||
| Ann, Fareham | 10 | 10 | 10 | 10 | 30 September 2016 |
I put an order in and by the next morning it was on its way to me. At the same time I sent an email about a hard to find bead and the next morning I received the answer that yes they can get it but also gave me a site if I needed them urgently. Needless to say I'll wait. Ann | |||||
| sue, MAIDENHEAD | 10 | 9 | 10 | 10 | 27 September 2016 |
My orders always arrive quick and the postage is a good price compared to other bead suppliers. Love this website a good choice of beads too at a good price. sue | |||||
| karen, Yateley | 10 | 8 | 8 | 10 | 24 September 2016 |
Well done - next day service thank you karen | |||||
| Maureen, Chelmsford | 9 | 9 | 9 | 9 | 22 September 2016 |
A very good service. Maureen | |||||
| Edith, CARLISLE | 10 | 10 | 8 | 10 | 16 September 2016 |
Thanks for your excellent service. Edith | |||||
| sandra, EASTBOURNE | 9 | 9 | 10 | 10 | 14 September 2016 |
Very nice selection of beads good value see you at sandown park sandra | |||||
| Eileen, IRVINE | 9 | 9 | 9 | 9 | 12 September 2016 |
First class service will be using again Eileen | |||||
| Jane, St Neots | 8 | 9 | 9 | 9 | 8 September 2016 |
| Christine, Whitstable | 9 | 9 | 9 | 9 | 21 August 2016 |
| Julia, Colchester | 10 | 8 | 9 | 10 | 16 August 2016 |
Fast, efficient and value for money! The £1 pandp is much appreciated. Julia | |||||
| Janet, Shipley | 10 | 10 | 10 | 10 | 10 August 2016 |
My new favourite shop. Janet | |||||
| Hazel, Penzance | 9 | 8 | 9 | 9 | 6 August 2016 |
Excellent service and am constantly amazed by their very speedy delivery. Hazel | |||||
| Jennifer, Keighley | 10 | 10 | 10 | 10 | 2 August 2016 |
I always get good satisfaction from my orders, hence the result of score. Thank You Jennifer | |||||
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Selection of product reviews
Claspgarten Gold clasp with 1 row 12031 - 12.5x5mm
Fab fab girls, great value for money and top class finishing. Grab them whilst you can, I just ordered more, not to be missed, the silver is just as good aswell!
Sue
Claspgarten Silver clasp with 1 row 14305 - 15x7mm
Ladies this is a must to give your project a quality finish. well worth the money
sue
50 x 4mm round Amethyst Lustre beads
i love this colour. the lustre makes it a blue purple, getting 2 lovely colours in the one bead
bec
M46 Filigree Oval disc (1950s) 6cm Gold
Fantastic quality and an attractive gold colour. Nice sturdy filigree.
Leah
16mm Pale Blue flower beads (1920s)
Fantastic quality for the age! These are beautiful, unique beads with a great finish that reminds me of old China.
Leah
8 x oval nailhead beads in Gunmetal (1920s) 18x6mm
Gorgeous old beads. Quality varies a little between each bead due to the age, but well worth it!
Leah
6mm Yellow flower spacer beads (1950s)
Beautiful little flower beads with a great feel and finish. Lovely quality.
Leah
2.3cm glass watch face bead in Light Blue (1950s)
Such a gorgeous blue colour! I love all your watch beads.
Leah
10 x drops in Black and Blue (1950s) 10x4mm
I used these drops to trim a velvet cuff. They`re a beautiful smooth shape with lovely colours. The speckled effect adds an extra bit of depth.
Leah
2.3cm watch face bead in Green (1950s)
These watch beads are just perfect. This one has a great green colour that`s perfect for a vintage garden theme.
Leah
6 x nuggets in Matt Black (1970s) 9x6mm
Beautiful beads and great quality
Leah
6mm x 7mm melon Yellow beads (1970s)
I love these melon beads! They`re just the right colour yellow without being too `mustard.` Beautiful shape and texture!
Leah
5mm x 7mm faceted Blue AB drops (1970s)
These have amazing sparkle in person. They`re just the right size for clusters or trimming a project. Beautiful little drops.
Leah
6 x 7.5mm flat discs in Black (1980s)
Great little beads. These are the perfect size for earrings or accent beads to a project.
Leah
Claspgarten Gold magnetic hands clasp with 1 row 14758 - 32x14mm
This clasp is superb. I made a bracelet as a gift for an old friend of mine who now has problems with fastening bracelets: she loves this clasp. Its gorgeous to look at, easy to do up (it just snaps together) really secure, and yet easy to twist undone when she takes the bracelet off.
Jennifer Airs
Claspgarten very large Old Palladium clasp with 7 rows 14703 Tanzanite - 61x31mm
I love this clasp - its simply stunning - especially the gorgeous colours of swaro crystal used in it.
Jennifer Airs
Claspgarten Gold magnetic hands clasp with 1 row 14758 - 32x14mm
This is beautifully substantial clasp with a really strong magnetic pull. The twisting motion needed to undo the magnetics increase its holding ability. I love them.
Jennifer Airs
*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.
The services/products offered at oldbicycleshop.co.uk have been rated
based on
609 user reviews.
