ReturnsWe hope that you will love your beads as much as we do. If for any reason you don't then please let me know as soon as possible.
Under the Distance Selling Act you have the right to cancel your order within 7 days. If the items have already been sent to you, they will need to be returned unused and in the original packing to:
The Old Bicycle Shop
3 High Street
The parcel should be returned within 30 days and make sure you obtain a Proof of Postage from the Post Office. Unless the beads are damaged, the cost of returning the items to us will not be refunded. I will either refund your money or exchange the item/s. Just let me know which you would prefer.
Please make sure that you use the correct postage as most of the items will need to be sent using a Large Letter stamp. If you use the wrong stamp and there are excess charges to pay, these may be passed back to the sender.